For questions about UPWalker orders, delivery status or returns, contact our UPWalker Customer Service team by phone or email.

UPWalker Customer Service:

Phone: 1-800-958-8324

Email: CS@shopjourney.com

Monday - Friday, 9:00 am - 8:00 pm Eastern Time

For questions related to potential purchase of the UPWalker, its features and benefits, you may contact a LifeWalker representative by phone or email.

LifeWalker Customer Inquiries:

Phone: 1-888-706-1160

Email: info@lifewalkermobility.com

Monday - Friday, 9:00 am - 8:00 pm Eastern Time